Negotiating for Results – Distance Learning CPD


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    Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well.

    Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this workshop will provide you with a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

    Learning Outcomes:

    • How often we all negotiate and the benefits of good negotiation skills.
    • The importance of preparing for the negotiation process, regardless of the circumstances.
    • The various negotiation styles and their advantages and disadvantages.
    • Strategies for dealing with tough or unfair tactics.
    • Skills in developing alternatives and recognizing options.
    • Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.


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